Assistant Manager, Life Policy Administration (Ref:LA-AM-171958)
Prudential Hong Kong Limited
- Company Industries:Insurance/Pension Funding
Job Information
- Post Date:2017-11-10
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Administration / Operation Manager Actuarial Others
Job Description
Working Location: Hong Kong
The incumbent is responsible for assisting the Manager/ Senior Manager of LPA by monitoring and supervision of staff performance to assure smooth daily operations of Life Policy Administration, while participating in achieving all quality/ productivity goals and KPIs; As well as adhering to internal rules and corporate audit requirements.
Job Responsibilities
- Plan and supervise the daily work schedule for the team to ensure adherence to productivity objectives and quality metrics
- To supervise and assess staff’s performance to ensure high standard of service delivery and conduct individual coaching to staff
- To review, suggest & work with Actuarial on special value quotations & policy alternation requests to approver for approval
- Involve in the handling & processing of policy alternations & financial transactions for high net worth clients and the respective agents
- To update SOPs, work instructions and training manuals to ensure compliance to regulations, legal and corporate audit requirements are met and improve service consistency
- Prepare daily and monthly MIS to management to ensure visibility of team performance, service issues and actions plan to make improvements
- Facilitates staff meetings and one-on-one interactions to communicate operational, organizational, and service delivery changes
Job Requirements
- Degree holder, preferably with professional insurance qualifications
- Minimum 5 years of relevant working experience, with at least 2 years in management / supervisory level
- Proactive, with strong sense of responsibility
- Ability to multi-task, strong organizational and problem solving skills
- Excellent verbal and written communication skills in English and Chinese
- Familiar with MS Office and Chinese typing
- Candidate with less experience will be considered as Officer/ Assistant Officer
For other vacancies, please visit our website at https://prudential.wd3.myworkdayjobs.com/en-US/prudential
We offer an attractive remuneration package including 5-day work week and flexible benefits. Please submit your application with present and expected salaries online.
Data collected will be used for recruitment purpose only and will be kept for 24 months. Only short-listed candidates will be notified.
Company Info
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