Senior Advisor, Operations Service Centre (Top Listed Insurer Corporate Staff)
Cornerstone Global Partners
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2017-12-01
- Location：Not Specified
- Salary：HK$17,000 - 25,000 /month (negotiable)
- Employment Type：Permanent
- Job Function：Others Customer Service - Supervisor/Officer Underwriter
Job Description
A top insurer in Hong Kong covers 18 markets in Asia Pacific, awarded Best Employer to Work for in Asia.
The Role
- Handle enquiries and complaints regarding to operations procedures, including general enquiries, cases assessment and appeals.
- Process requests and applications submitted via agents with proper governance, authority and applied guidelines.
- Bridge up agency force and operations functional teams to facilitate enquiry activities.
- Deal with complaint cases received from agencies and recommend remedial actions.
- Provide technical support and training to team members
You will need
- University/College graduate plus 4 years relevant experience OR Form Five/HKDSE graduate plus 8 years relevant experience
- Insurance underwritting experience will be an advantage
Company Info
Cornerstone Global Partners is a China centric recruitment solutions firm with a global reach through offices in Greater China and 60 network offices around the globe. Cornerstone Global Partners provides multi-national clients entering or expanding operations in China and Chinese companies going outbound with a range of talent acquisition and talent management solutions.
These services include traditional C-level to mid-level executive search, market entry/outbound investment consultancy and organizational design solutions through their industry specialized Partners and Consultants.
For more information, please visit our website: http://www.cornerstoneglobalpartners.com/
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