Our Client, a well-established insurance platform, with brand new launch of wealth management products, is looking for a Centre Manager for their VIP Centre.

Job Responsibilities:

• Responsible for managing the smooth running of the newly set up VIP Centre for servicing high-net-worth customers ;
• Manage and oversees the operation efficiency of the Customer Service Centre
• Responsible for training of new staff and setting operation procedures and standard guild lines
• Servicing daily HNW customer’s enquiries, compliant or any related matters
• Coaching and building up the customer service team

 Job Requirements:

• Degree holder in finance or other related discipline;
• At least 5 years’ or above experience in banking or financial industries of which at least 3 years’ relevant experience in serving high-net-worth clients;
• Excellent customer service skills,
• Strong leadership, customer relationship, interpersonal and analytical skills;
• Proficiency in both written and spoken English, Cantonese and native in Putonghua is preferred.

Interested party, please send your resume with current and expected salary by clicking “Apply Now”

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