The Chief Operations Officer will head Generation Hong Kong, a small scale NGO, provide overall operational direction and leadership and manage key stakeholder relationships. S/he will liaise with Generation HK and Global Generation leadership to formulate, drive, and execute on strategy. S/he will be the figurehead of the Generation coalition in HK, will build and will direct the scale up of the program.

Ideal candidate will have 7-12 years working experience, exposure in education sector and relevant track record in scaling up a company/ business. 

Role and Responsibilities

■  Oversee the high quality implementation of Generation program in HK and hold implementation partners accountable for the same

■  Oversee the design and implementation of all initiatives including recruitment, training & transition to employment, in accordance with program specifications & funding limits

■  Ensure that programs are running with adherence to Generation methodology, practices and standards and provide problem solving and tactical support to ensure efficient operations where required

■  Identify areas of risk and take necessary steps to reduce vulnerabilities

■  Prepare and lead the organization through a high growth period over the next 18-24 months

■  Ensure all the targets and timelines for expansion and scale up are met

■  Ensure appropriate organization and staffing, and grow the team as required

■  Manage design and implementation of human resources policies and procedures, including set up of payroll, benefits plans, etc.

■  Oversee overall financial management, planning, systems and controls including the budgeting process

■  Contribute to and support the development of the growth strategy

■  Liaison with the HK Generation lead and conduct regular meetings with the Generation Leadership team in devising strategy

■  Be a credible representative of our efforts with potential partners (employers and training providers) and funders

■  Manage relationship with training delivery partners and employers at an overall level, and contribute to grow new relationships with these partners

■  Represent Generation HK, and it’s programs, with potential public and private funders as needed

Profile

• Minimum of 7 years’ of business work experience with 3+ years of direct leadership experience is required
• Leadership in operations settings (particularly those overseeing multiple sites or projects simultaneously) and experience holding accountability for large scale operations
• Experience managing stakeholder relationships including those with senior management at employer partners, government officials and agencies where required, negotiating with external vendors and enforcing governance with implementation partners etc
• Entrepreneurial, creative, innovative, proactive mindset required for start-ups that demands taking ownership of targets and seeking opportunities for improvement / growth
• Experience with financial planning and ability to manage budgets efficiently
• Positive, solutions and impact orientated attitude, drive for excellence
• Ability to lead and manage diverse team in a corporate or management consulting environment
• Experience of starting / running a skills training related organization and knowledge of the non-profit landscape is preferable and but not required
• Experience in fundraising across the skills/education sector is useful but not required
• Professional demeanor, excellent organizational, interpersonal and communication skills and attention to detail
• Must have excellent command of written and spoken English & Chinese (Cantonese). Mandarin will be a plus
• Proficiency in computer skills including MS Office, Word, Excel, Power Point etc 
  

Interested applicants should send a cover letter and resume

More about Generation: www.generationinitiative.org

Application deadline 4Dec2017