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Customer Service Executive

Job Information

  • Post Date:2017-12-08
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Manufacturing & Production  Account Servicing  

Job Description

 

Purpose of Position

Responsible for handling daily enquires from customers to their fully satisfaction and processing of sales orders and scheduling their distribution to ensure on-time delivery.

 

Key Responsibilities

  • Communicating effectively with local/ overseas customers, understanding their requirements and building good personal relationship
  • Coordinating with Sales Managers and different departments to assure all orders are served and followed up in the right manner
  • Monitoring and overseeing order process to make sure orders are correctly confirmed and advised
  • Overseeing customer payment and offering after-sales service
  • Supporting administrative duties delegated by Insides Sales Manager, including courier delivery, report preparation and other tasks upon request
  • Involving in and assisting Inside Sales Manager, upon request, any activities on market communication programs being launched

  

Job Requirements

  • Tertiary education in business/ administration/ engineering disciplines with 2 to 3 years experience in trading/ manufacturing industries is an advantage
  • Fresh graduate will also be considered
  • Good command of English, Cantonese and Mandarin
  • Energetic, initiative to learn and can work under pressure
  • Mature, independent, detail-oriented and with good sense of numbers
  • A good team player with strong interpersonal and presentation skills
  • Proficient in MS Office applications

     

Company Info

Quadrant is a global company with manufacturing sites and offices in almost every part of the world.  We offer a wide range of different products in different markets.  Our teams work in a cross-functional way using all kinds of competencies.  Please visit www.quadrantplastics.com for more information.

 

To cope with our business expansion, we are looking for a high caliber and technically competent candidate to fill up the following position reporting to the regional HQ in Hong Kong.

 

 

 

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