This is an exciting opportunity for a self-motivated and energetic candidate to work for a cutting-edge technology company, and acquire insight into the casino gaming industry. This position requires a driven and motivated individual with a desire to provide the best possible service to the customer.

Job Description:

• Provide 1^st and 2^nd level technical support for WDTS products throughout the Asia Pacific region. This may sometimes require onsite travel
• Installation of WDTS products in customer and internal environments
• Perform preventive maintenance activities in customer environments
• Deliver and/or pick-up WDTS parts and equipment
• Technical setup and support for trade shows

Requirements:

• Minimum high school diploma or equivalent; College level electronics training preferred
• Experience with installing and servicing electrical hardware devices and equipment
• Experience with Windows desktop administration and Linux
• Good analysis and troubleshooting skills
• Network troubleshooting
• Good communication skills, both in Chinese and English
• Ability to learn quickly
• Ability to read and understand schematics, and service manuals
• Ability to make rational decisions in the field to ensure customer satisfaction with the installation or performance of all equipment
• Ability to lift and carry 50 lbs
• Previous experience with gaming equipment is a plus
• Driver’s (automobile or motorcycle) license

Benefits:

This is an excellent opportunity for an enthusiastic person to join a company with good career prospects. You will be rewarded with an attractive remuneration package.