Responsibilities

• Provide level 2 technical support to Field Service Representatives and even on field for customer problems
• Provide training for new hired engineers and assist manager to find and leverage resource and organize training for service engineers
• Support service sales on technical queries and spare parts
• Help to improve customer satisfaction for Service Operations

Requirements

• High Certificate / Diploma in Electrical Engineering or Electronic Engineering
• Grade B REW holder, grade A will also be considerable 
• 3 yrs or above in technical support or field service
• Technical support or field service in UPS or power electronics field is preferable
• Passion in troubleshooting & problem solving
• Positive attitude, self motivated and able to work independence
• Good PC skills, good command of written and spoken in English and Chinese

We offer attractive remuneration package to the successful candidates. Interested parties please submit your application with your full resume and expected salary.

(Personal data collected will be used for recruitment purpose only) 

Applications will be kept confidential and used for recruitment purpose only. The Company will retain the applications for a maximum period of six months and may refer suitable applicants to other vacancies within the Group.