Senior Guest Services Officer / Guest Services Officer
Butterfly Hospitality (HK) Limited
- Company Industries：Hospitality/Catering
Job Information
- Post Date：2017-12-08
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Hospitality / Hotel Services Others Student / Fresh Graduate / No Experience
Job Description
Responsibilities:
- To carry out all check-in and check-out procedures in an effective and efficient way;
- To provide quality services and handle guests’ enquiries;
- To achieve high level of guest satisfactions in a courteous and friendly manner;
- To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.
Requirements:
- Diploma holder or above in Hospitality Management or related disciplines is an advantage;
- Pleasant, detail-minded, customer oriented with excellent interpersonal skills;
- Good communication skill in both English and Chinese.
We offer attractive remuneration package, 5-day work week and excellent prospects to the successful candidate. Please send your detailed resume with current and expected salary via the below button: “APPLY NOW” or by fax to our confidential number: 8343 8271 or by post to 13/F, Yue Hwa International Building, 1 Kowloon Park Drive, Tsimshatsui, Hong Kong (Attention to Human Resources Department). *MUST quote the Job Title with Employer Ref. No. in your application.
(Data collected will be used for recruitment purposes only)
Company Info
At Butterfly Hospitality Group (BHG), our mission is to always improve and create hospitality products that are at the forefront of innovation and creativity.
More importantly, we create brands that will sustain long-term growth and longevity. We at BHG focus on what truly matters, providing spaces that foster genuine experiences for our guests that connect them to the heart of the city. Across our brand portfolio,
we hold three primary beliefs:
We provide a world of possibilities and freedom of choice for our guests and employees. With numerous hotels across Hong Kong and London combined, we offer
a variety of unique experiences and work opportunities that allow our people thrive.
Our group is made up of many talents that believe in the power of innovation and creativity. BHG’s ever-evolving mentality allows itself to stay relevant. As
a testament to this, in 2008, BHG launched Butterfly Hotels, one of the very first boutique hotels in Hong Kong. Between 2008 to 2019, we had a strong pipeline of expansion and opened a new hotel nearly every year. In 2019, BHG has done it yet again by creating
Page Hotels, one of the very first boutique hotel concepts that have merged the hotel lobby check-in with a chic coffee house for guests and locals alike to enjoy. This unique offering is one that speaks to the millennials and modern travelers of today.
BHG manages each and every one of its brands with the utmost care, safeguarding its longevity so that its stories can be passed down from one generation to
the next. From a business perspective, the group’s strong understanding of its consumer behaviours and yield management allows for the maximization of revenues that can then be re-invested back into the brand for further expansion and growth. In turn, our
staff have ever-growing opportunities to excel with us.
We hope to continue inspiring our people to explore new ways of doing things and provide them with a platform to connect with guests from all over the world.
We value our people. We grow with our people. Together, we grow our business.
Visit www.butterflyhospitalitygroup.com for more information.
| Position | Company | Location | Update |
|---|