Operation Officer, Customer Relatio
Airport Authority
- Company Industries:Public Utilities
Job Information
- Post Date:2017-12-08
- Career Level:Entry Level
- Location:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Aviation Services Others Others
Job Description
Responsibilities:
- Provide reception services for Government VIPs and their well-wishers and greeters
- Assist Government VIPs in check-in arrangements, airport tax exemption, immigration clearance and customs clearance
- Provide terminal transfer services, car park management service, ramp transportation and baggage handling services to ensure a safe and efficient transit of Government VIPs throughout the airport
- Liaise with Government Departments, Consular Corps and business partners for logistics arrangement of Government VIPs
- Monitor the performance of suppliers/ service contractors and conduct regular inspections on the Government VIP Lounge, car park and fleet vehicles to ensure a high standard of customer service is constantly maintained
- Undertake other duties in Terminal 1 Department as and when required
- Required to wear uniform and work shifts / irregular hours
Requirements:
- Degree holder with at least 1 year working experience, preferably in airlines or hospitality industry. Post-secondary level education with at least 4 years’ experience, including 2 years’ experience in airlines or hospitality industry will also be considered
- Good written and spoken English and Chinese (Putonghua and Cantonese). Knowledge and skills of using other language would be an advantage
- Proficient in MS Office applications including MS Word, Excel, PowerPoint
- Possession of valid Hong Kong Driving License for Class 1, 2 and 9 is preferred
Interested parties please apply online via www.hongkongairport.com/careers
Closing date: 21 December 2017
Data collected will only be used for job application processing. Applicant not being contacted by the Authority within eight weeks from the application closing date may assume that his/her application is unsuccessful. All personal data will be kept for a period of 12 months from the application closing date and will be destroyed afterwards.
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