Job Description

Responsible for all daily front office activities.

Major Responsibility

• Daily check in, check-out, reservation and reception work.
• Ensure correct handling of billing and administrative work, including the review and report archiving.
• Reflect good professional image of companies and individuals in daily work and keep a good communication and coordination with partner of property.
• Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors.
• Liaise with the department team to achieve daily tasks.
• Any other tasks assigned by supervisor.
• Candidate with more experience, will consider as Senior Guest Service Officer

 Requirements:

• A minimum of 2 years’ relevant experience in star hotel / serviced apartment; fresh graduate also will be considered
• Good command of both spoken and written Cantonese, English and Mandarin;
• Presentable, service oriented with excellent interpersonal skill;
• Responsible, self-motivated and team player
  All information provided by applicants will be treated as confidential and will be used for recruitment purpose only.