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Customer Service Executive (5-day) *Welcome Fresh Graduates*

ADECCO

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2017-11-24
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:HK$14,000 - 20,000 /month (includes high commissio
  • Employment Type:Full Time, Permanent
  • Job Function:Aviation Services  Customer Service - Supervisor/Officer  Hospitality / Hotel Services  

Job Description

Job Responsibilities

  • Report to Customer Service Supervisor
  • Deliver professional customer service through answering phone call, email and fax
  • Answer customers’ enquiries promptly, such as order booking and shipment tracing
  • Promote and cross-sell company products/services
  • Handle complaints from customers and ensure proper follow-up is performed
  • Provide accurate import and export information for shipment send out
  • Maintain good relationship with customers to enhance business growth

 

Requirements

  • Higher Diploma or above
  • Minimum 1 year relevant customer service experience
  • *Preferably in hospitality / aviation / call center environment
  • Ability to work independently and strong in problem solving skills
  • Basic knowledge in MS Office including MS Word and Excel
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Fresh graduates will also be considered

 

(5-day work week with attractive incentive)

 

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

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