Responsibilities  

• Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner
• Analyze problems and identify solutions to customer issues
• Provide accurate response to customers in a timely manner
• Provide demo applications and code examples
• Ongoing enhancement and support of the web SDK demo application
• Document solutions in the form of knowledge base, white papers & examples 

 
Requirements 

• BS in Computer Science, engineering or relevant prior work experience
• Experience in developing website and web-based applications
• Experience with technologies: NodeJs, Babel, SASS, Gulp, Webpack, Mocha
• Good troubleshooting and analytical skills. 
• Experience with web troubleshooting tools such as Chrome Developer Tools is a plus
• Good customer communication skill
• Fluency in English and Putonghua is a MUST 

We offer attractive remuneration, 5-day work week, medical insurance, performance bonus and other fringe benefits to the right candidate. Interested parties please send your full resume with date of availability, present and expected salaries to email hrm @m800.com

Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.