Responsibilities: 

• Provide IT support to users in relation to hardware, software, networking, voice/video communication as well as IT administration processes
• Liaise with Regional Office for IT support using both email and phone communication.
• Support network and other IT equipment troubleshooting
• Assist in maintaining the computer room in good condition.
• Carry out various IT operation tasks such as backup, capacity planning and performance monitoring
• Liaise with vendors for maintenance service, IT purchase, and other IT services
• Administer IT related procurement and payment and carry out IT asset administration
• Participate in the planning and execution of IT disaster recovery drills
• Provide support in business continuity planning, training and testing
• Support the various activities of IT Risk and Business Protection
• Assist in IT infrastructure projects such as office move and computer room setup

Requirements:

• Higher diploma holder or above in an IT related discipline
• Minimum 2 years of relevant working experience
• Able to communicate in Cantonese and possess the English language skill and the attitude to support users at Executive levels
• Good communication and interpersonal skills

This role will be employed by outsourcing agency and seconded to Aviva / our subsidiary.

This position is open to applicants of both sexes, persons from all racial groups and with disability. 

All information provided by applicants will be used only for recruitment purposes Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Company. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Company to do so, after which the personal data will be destroyed.