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Service Executive / Manager

Hutchison Global Communications Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-11-28
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Others  Account Servicing  

Job Description

Responsibilities:

  • Monitor all operational procedures and take full ownership of customer services
  • Maintain and develop the business within assigned territories/ industries
  • Work with sales team to develop and execute strategic plans to maximize company's profit
  • Handle and understand customer network so as to provide first hand support to customers
  • Negotiate and review the service level agreements
  • Identify business opportunities for prioritized products and pass leads to sales

Requirements:

  • Diploma or above, preferably in Information Technology or related discipline
  • Experience in client servicing or account management
  • Knowledge of telecom products and services is an advantage
  • Good computer knowledge on MS Office
  • Good command of written and spoken Chinese and English and proficient in Mandarin

 

We offer competitive salary package and career development opportunity.  Free company coach is provided.  Interested parties, please quote our reference number and apply with full resume, present and expected salary, by clicking "APPLY NOW". 

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within Hutchison Global Communications Ltd. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

 

Company Info

Hutchison Global Communications Limited (HGC) is a leading fixed-line operator, IT service provider, carrier’s carrier and one of Hong Kong’s largest-scale Wi-Fi service providers. HGC empowers local and overseas customers with one-stop international, corporate, data centre and residential broadband services. HGC owns and runs an extensive optical-fibre network, coupled with four cross-border routes integrated with three of mainland China’s tier-one telecoms operators, plus a world-class international network. The company is committed to developing cloud computing services and offering high-speed Wi-Fi service under the “HGC On Air” brand.

 

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