You will join a team to provide helpdesk, hardware, software installations, POS, CCTV, attendance maintenance, IT inventory management, troubleshooting, training and support to the office and stores in HK, Taiwan and Macau, to work closely with the business supporting on going growth of the business, company developments, operations and

Responsibilities:

• To lead the project for File Server’s Data Relocation and AD Server migration
• To help team leader to ensure the system implemented or supported can meet users’ requirements on an agreed timeframe and within budget
• To monitor project progress and re-allocate tasks and resources if necessary
• To assist and coach junior team members to deliver their work with good quality
• To ensure the developers to follow the system development standards, quality management in their work
• To work on other programming and documentation projects as required
• To monitor the working of the different applications; particular Retails application and check that all the work is being carried out smoothly
• To explore the details of the applications thoroughly and then find out the possible problems
• To assist end-users in understanding the different ways in which they can make smart use of the application
• If any problems have been detected in the application, it is their task to solve the issues and work on them yet again
• To constantly monitor the applications and keep looking for possible problems and fix them so that they can work smoothly
• To carry out system integration tests and user acceptance tests to ensure the stability in production stage
• To perform system checking and implementation of programs for performance tuning, troubleshooting and maintenance
• To develop and maintain technical documentation of software solutions
• To provide on-site support for Stores
• To provide in-house support
• To collect user requirements and analysis for system development
• To support on user acceptance test and user training
• To support training and assist in relevant materials preparation, as and when required

Requirements:

• Diploma or above in Business or Technologies Management/Computer Science/Computer Studies/Electronic Engineering or related discipline
• Experience in the garment / apparel functions. Those with experience in retail shop operation
• Over 5 years of Application/System support at Retails industrial
• Experience in retails solution support
• Experience in in-house, store and cross country support service
• Experience in corporate IT support including MS SQL, Windows/Linux operating system, business application systems
• Experience in network equipment saying at Firewall (Cisco & Sonic Wall), Switch support in configuration and setup
• Experience in J2EE; experience in application development and management, system implementation and maintenance/support, HTML, JavaScript and SQL preferred
• Experience in vendor management
• Excellent communication skills (English and Chinese) to deal with internal business users at senior level
• Good spoken and written in both Chinese (essentially Cantonese) and English
• Dynamic, independent, responsible and with good business sense
• Strong analytical and problem solving skills

We offer attractive remuneration package and good career prospect to the right person. Interested parties, please send full resume & expected remuneration by clicking "Apply Now" for interview.

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