Deskside Support 

Responsibilities:

• Provide on-site technical support for desktop PCs – both software and hardware
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Provide other IT-related support as required by the business
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

Requirements

• Diploma or above in technology or IT related discipline
• 1 - 2 years related working experience in IT support field will be an advantaged. Fresh grad with interest in IT is welcome
• Fluent in English (written and spoken) is a MUST
• Basic knowledge of IT and computer
• Able to work 5 days shift duty 06:30-19:00 
• Immediately available is highly preferred 

BENEFITS:

• 5-day work week

• On-Job Training

• Night Shift Allowance

• Paid Overtime

• Medical Allowance

• Year-end performance Bonus

• Permanent Headcount

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by clicking "Apply Now" or hr @waiongroup.com

**Information collected will only be used for recruitment purpose. **