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Senior Customer Support Officer / Assistant Manager (Financial Services) [Ref no. CS-1208-sh-JDB 3

HillmanStep Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2017-12-08
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Insurance Agent / Broker  Channel / Distribution  

Job Description

 Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team (After Sales Team) in Hong Kong.

  • 5 days work with day time working hour 
  • Corporation Staff benefits including Insurance /Medical
  • Offer attractive and benefits ($23K- $30K+ bonus per month)

Responsibilities:

  • Provide Post Sales customer services to Business Partner 
  • To handle enquiry /Compliant from Business Partner and post sales services to client;
  • Handle daily administration to ensure quality deliverable to business partners
  • Help to execute the programs /special projects etc.

 Requirements:

  • School Certificate or related discipline;
  • Min 4-5 years working experience or plus, few years in providing customer services to business partner/broker;
  • Solid experience in providing customer services to client via phone call and email;  
  • Provide daily administration support to business partner;
  • Solid experience in Financial Services/ MNC is great advantage;
  • Good communication skill with English and Cantonese;
  • Good telephone manner and willing to learn;
  • If good experience to be considered as Assistant Manager.

Our client will offer competitive remuneration package and good career prospects to the potential candidate, interested parties please quote the ref. no. CS-1208-sh-JDB and  submit your resume to Ms. Fung by our email address.

All profiles are handled with strictest confidentiality. Shortlisted candidates would be notified

 

Company Info

HillmanStep Ltd. is a professional recruitment firm specializing in permanent and contract employment as well as executive search services for various industries in Hong Kong and the PRC. Together, our team brings to the table thirty years of experience in providing productive, meaningful and lasting human resource solutions.

We invest our time and effort in the job seekers, sourcing information to ensure a suitable placement and providing an ideal opportunity for motivated individuals to reach their full potential.  We like to hear from you and would be glad to answer any question you may have if you would write to us at [email protected] 

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