Our clients is an international insurance company and they are seeking for experienced Customer Service Executive from all levels to join their teams.

Responsibilities:

• Handle customer enquiries and complaints regarding all activities in insurance policy operation process such as underwriting, policy admin and claims
• Report problems, potential crisis and complaint to supervisor for service improvement
• Provide advice to Customer Service Representatives (CSR) on handling customer enquiries
• Fresh Graduated are also welcome

Requirement:

• HKCEE / HKDSE or above
• Relevant experience in Insurance / Customer Service / hotline service would be definitely an advantage
• Strong problem solving skill and results oriented
• Good command of both written and spoken English and Chinese
• Responsible, well-organized and attentive to details

Interested parties, please send your detail resume with Current & Expected salary in WORD Format by “Apply Now”.