Account Management Assistant
Foodpanda
- Company Industries：Food and Beverage
Job Information
- Post Date：2017-12-06
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Marketing - General / Support Account Servicing Channel / Distribution
Job Description
Role Description
- Represent foodpanda as an ambassador, be responsible for building and maintaining strong, long-lasting relationship with our partner restaurants
- Act as the key point of contact in portfolio management, assist with high severity requests or issue escalations when necessary
- Regular communication with partnered restaurants. Activate set of services (ad sales, promotional deals, online marketing packages etc.) to facilitate portfolio and revenue growth; meet or exceed goals for account retention, development and maintenance
- Constant assessment and revision of partners operations, ensuring smooth flow of service throughout the entire delivery process
- Interact closely with other members of the sales team for lead generation, content management and vendor service
Desired Skills and Experience
- 1-2 years of experience in an operational sales or account management role, possess outstanding communication and interpersonal skill
- Performance-driven, confident, friendly, have a strong work ethic and positive attitude while working in a fast pace environment
- Enjoy building long term relationship based on trust and improving the operational work-flow with restaurant partners, understand the necessity of a needs-based sales approach
- Accurately understand and respond to concerns of your counterparts during a discussion, handle conflicts in a professional manner
- Good knowledge of online marketing concepts and tools, interested in working in the restaurant industry
- Excellent command of both English and Cantonese
- Familiar with the use of Salesforce
What We Offer
- Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
- Work with the best. foodpanda won the European E-Commerce Award 2014 as best e-commerce start-up in Europe
- A vibrant and international team with diverse background
- Steep learning curve in e-commerce & entrepreneurship
- Regular company and team events
How to Apply
Interested candidates please apply directly at
https://boards.greenhouse.io/foodpandahongkong/jobs/951888#.Wieax0qWZPY
Company Info
foodpanda is world's
#1 online food ordering platform, where hungry customers can order food for home delivery from their favorite restaurants. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and are still expanding.
We are part of Delivery Hero, the world’s largest online food delivery platform. Diversity is a key pillar for our success. Employees with over 70 nationalities across 5 continents work for us, enabling us to exchange best practice from markets from each corner of the world. We are now looking for talented and highly motivated individuals to help grow the Hong Kong business.
Fortunately, we are not the only ones who believe in our vision to transform the industry. Then business is backed by first-tier investors. To date $1 billion has been raised in our mission to provide people with the easiest way to their favorite food.
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