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Service Engineer

Syneron Medical (HK) Ltd

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2017-12-01
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Medical Services Technician  Technical Sales / Sales Engineer &n

Job Description

Responsibilities include but not limited to:

  • Service, maintain and install medical devices manufactured by Syneron-Candela, focusing in Hong Kong, but also support all APAC distributors
  • Schedule and conduct preventative maintenance in accordance with Syneron-Candela’s standard operating procedures
  • Educate our customers in the maintenance and operation of their devices, including the provision of on-site education where necessary
  • Provide technical support by telephone communications
  • Respond in a timely manner to any emergency breakdowns and customer calls
  • Maintain detailed and accurate records of service visits, including updating the relevant database
  • Maintain stock levels so as to cater for any breakdowns with minimal downtime
  • Undertake repairs of Syneron-Candela devices in the workshop
  • Candidates can expect to work outside of normal hours on occasion
  • Helping in service contract renewals and finding new service business opportunities
  • Overseas travel is a must, travel rate can be up to 70%

 

The role may also involve:

  • Attending team meetings, online conferences and teleconferences, briefings and events as requested
  • Attending trade shows, industry events and Syneron Candela sponsored activities. These normally take place outside normal business hours
  • Acting as an ambassador for the company within the industry

 

Knowledge/Educational Requirements

  • Bachelor degree or above
  • 2 years related experience preferred, fresh graduate may also be considered
  • Having service contract business experience will be a plus
  • Proactive, independent and patient
  • Good interpersonal and communication skills
  • Good command in English, Cantonese and Mandarin.

 

Interested parties please send us your full resume with date of availability, current and expected salaries attention to Human Resources Department by clicking "Apply Now".   

Welcome to visit our company website www.syneron-candela.com for more information.

All applications received will be used exclusively for selection purpose and handled confidentially by authorized personnel only.

Company Info

Syneron Candela is a leading global aesthetic device company with a comprehensive product portfolio and a global distribution footprint.

The Company's technology enables physicians to provide advanced solutions for a broad range of medical-aesthetic applications including body contouring, hair removal, wrinkle reduction, tattoo removal, improving the skin's appearance through the treatment of superficial benign vascular and pigmented lesions, and the treatment of acne, leg veins and cellulite.

The Company sells its products under three distinct brands, Syneron, Candela and CoolTouch, and has a wide portfolio of trusted, leading products including UltraShape, VelaShape, GentleLase, VBeam Perfecta, PicoWay, Profound and elos Plus.

The company markets, services and supports its products in 86 countries. It has offices in North America, France, Germany, Italy, Portugal, Spain, UK, Australia, China, Japan, and Hong Kong and distributors worldwide.

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