兼職客戶服務主任 (客戶服務熱線) Part time Customer service officer (Hotline)
Spotlight Enterprises Ltd
- Company Industries：Property Management / Consultancy
Job Information
- Post Date：2017-12-07
- Location：Not Specified
- Salary：HK$40 - 74 /hour
- Employment Type：Part Time
- Job Function：Utilities
Job Description
接聽客戶及公眾人士查詢；處理投訴, 記錄及轉介個案至政府相關部門。
*客戶服務熱線中心24小時運作，工作時間可商議。
中五(會考5科合格，包括中、英文)
良好廣、英、普。
中文打字15字/每分鐘；英文打字20字/每分鐘。
To answer telephone enquiries and complaints from customers and members of the public;
To record or input into computer full particulars of customer contacts, enquiries and complaints and refer the received enquiries and complaints to the responsible sections or divisions of government department.
*The hotline operate 24 hrs a day, flexible working hours.
F5 or above (passed in 5 subjects with Chinese and English language)
Good command in both English and Mandarin.
15 WPM in Chinese (倉/速) and 20 WPM in English.
Company Info
Established in 1989 and having been serving millions of local citizens for twenty nine years, Spotlight Enterprises Ltd (SEL) has grown into one of the most reputable local facility management operators. It prides itself for having been serving various HKSAR departments, including the Leisure and Cultural Services Department, Development Bureau and Architectural Services Department and working on over 20 government projects. SEL provides all-rounded services: clubhouse management, recreation management, facility management, security, cleansing services, maintenance, swimming pool management and more; while its sister companies provide food and beverage and spa services.
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