工作職責：

• 確保保險單管理日常運作的效率和有效性
• 負責管理客戶保單，如續保通知等。
• 以良好服務態度處理客戶的疑問和投訴
• 與保險公司緊密聯系，跟進客戶的索賠程序
• 熟悉保險業務的系統運行和維護
• 為客戶提供高質量的服務，發展良好客戶關係
• 執行上級分配的其他臨時職責

Responsibilities:                                                                               

• Ensure the efficiency and effectiveness of daily operations for the insurance policy administration
• Coordinate with different channels and insurance companies
• Good knowledge of various insurance life-insurance products
• Maintain a high standard of services by handling customers’ inquiries and complaints
• Handle and follow up customer’s claim procedure with insurance company
• Familiar with system operation and maintenance of insurance business
• Provide quality services to our customers and develop excellent customer relationships to optimize business opportunities
• Perform other ad-hoc duties assigned by management

要求：

• 本科學位，至少1年保險行業工作經驗，曾於加拿大保險公司擔任營運工作將會優先考慮
• 合格IIQE考試(卷I, 卷III 及卷V),
• 以客戶為導向，熱誠態度，積極主動 ，有責任感，細心，主動積極及有禮
• 具有良好的溝通和人際交往能力
• 流利普通話，基本英語和廣東話
• 熟練使用Microsoft Word，Excel和PowerPoint及中文文字處理。
• 即時入職將會優先考慮

Requirements:

• Degree Holder, with minimum 1-year working experience in insurance industry, working in Canadian insurance companies would be an advantage.
• Pass in IIQE Licensing Examinations(Paper I, III and V)
• Customer oriented, enthusiastic & highly motivated. Be initiative, with positive working attitude, responsible, detail minded, self-motivated. Hardworking and dedicated, able to work under pressure
• Presentable with strong communication and interpersonal skills
• Good command of spoken in Mandarin, English, and Cantonese. Fluent in speaking Mandarin is preferable
• Proficiency in using Microsoft Word, Excel & PowerPoint & Chinese word processing
• Immediate availability would be an advantage.

本公司為合適的候選人提供5天工作週，團體醫療。有意者請將簡歷及期望薪資發至"Apply Now"

We offer 5 days work week, group medical, and career prospect to the right candidates.  Interested parties please send full resume with expected salary by clicking "Apply Now" by email

只有合適者才會被通知。提供的信息將僅用於選擇目的，不成功的申請資料將在選擇過程完結後立即銷毀。

Only short-listed candidates will be notified. Information provided will be used for the purpose of selection only and unsuccessful applications will be destroyed immediately after the selection process.