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Customer Service Manager – Loan Service

ZH GlobalExec Resources Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2018-02-27
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Loan  Others  

Job Description

Client Details:

Our client, a licensed establishment in the Online Personal Finance space, is set to become the next up-and-coming player. To expedite success, they are seeking an experienced Digital Marketing Officer.

Job Detail: 

    • Lead the CS team to provide quality and professional customer service to client
    • Handle consumer loan application
    • Handle customer enquiries and deliver quality customer services
    • Follow up and handle customers loan repayment
    • Cross-sell loan products to customers
    • Perform administrative duties (include filing, scanning and data input)

Profile: 

    • University degree preferred
    • Minimum of 5 years CS and leadership experience in the banking field / FI is preferred
    • Strong sales and customer orientation, with good communication and interpersonal skills
    • Good command of spoken and written Chinese and English 
    • Immediately available is an advantage

Interested parties, please submit your application, with detailed resume indicating both present and expected salary and date of availability, online

Company Info

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