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Fraud and Chargeback Analyst

Links International

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2018-02-14
  • Career Level:Senior
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Professional Services  

Job Description


Our client is a global FinTech startup, they are currently looking for a Fraud and Chargeback Analyst to join their company.

Job Duties

  • Receive, process and follow-up on all retrieval requests and disputes processed
  • Work together with the fraud and risk teams to reduce the chargeback to an absolute minimum
  • Maintain a clear reporting structure and dashboard on the disputes, exposures and losses
  • Monitor trends and risk in order to advise on improvements to keep losses under control
  • Provide responses to queries from internal and external parties on specific disputes


  • At least 4-year experience in chargeback and dispute handling, preferably in a Payment Processor, Alternative Payment Provider
  • Solid understanding of chargeback and dispute management
  • Worked in environment in which card schemes excessive chargeback programs have occurred and with extensive experience in managing this
  • Background in operating typical chargeback platforms and different 3rd party data-brokers related to chargeback prevention / combating
  • Ability to work in a growing and fast-paced environment
  • Strong communication skills with excellent verbal and written English
  • Passionate about chargebacks, disputes, fraud prevention and new technologies

Company Info

Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Links was established in 1999 and has offices in Hong Kong, Singapore, Shanghai, Macau and Zhuhai, Vietnam, Malaysia, Thailand and Australia.

We offer a broad range of services, ranging from both retained and contingent recruitment, to payroll and visa processing, designed to cover all aspects of your human resources processes, enabling your team to focus on higher value, strategic activities.
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