DUTIES

• To be responsible in providing the most efficient and courteous hotel reservations service
• Handles all incoming/outgoing telephone calls and guests requests courteously and efficiently
• Answers all enquiries from in-house guests
  

REQUIREMENTS

• Customer oriented, good communications and upselling skills
• Detail oriented, independent and able to handle challenges
• Diploma / Certificate holder in Hospitality Management
• Minimum 1 year working experience in hotel industry
• Good command on written and spoken English and Putonghua