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Customer Care Officer

Life Clinic

  • Company Industries:Health & Beauty Care

Job Information

  • Post Date:2013-12-20
  • Career Level:Middle
  • Location:Central & Western Area
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:HK$ 11,000 - 14,000 /month (negotiable)
  • Employment Type:Full Time
  • Job Function:Receptionist  Customer Service - Supervisor/Officer  Hospitality / Hotel Services  

Job Description

Job duties:

  • Provide 5-Star customer service to clients and visitors
  • Perform reception and customer service duties including looking after customers, managing the reception area and treatment rooms, scheduling appointments, answering phone and email enquiries, and handling payments
  • Provide the clinic’s service information to customers
  • Assist in customers follow-up
  • Provide clerical support and assist in ad-hoc projects

 

The Ideal Candidate:

  • Form 7 or above or equivalent.
  • Fluency in spoken and written English and Cantonese. Mandarin is an advantage.
  • Strong customer service minded. Good telephone manner. Excellent interpersonal communication skill and be able to work under pressure.
  • Pleasant, cheerful, presentable, confident, self-motivated, organized, independent and a good team player.
  • Minimum 3 years related work experience. Background/experience in hospitality and providing face-to-face customer service in an international environment an advantage. 
  • Proficiency in MS Office, Internet and computer operation.
  • Interested in health and beauty.
  • Able to work overtime occasionally.

 

For the ideal candidate, we offer 5.5 working days, bank holidays, medical benefits, a friendly working environment with the unique opportunity to learn about health, beauty and anti-aging, and to make a difference to others.

Salary depends on experience. Interested parties, please send resume with present and expected salary to bonnie@lifeclinic.com.hk


Company Info

Life Healthcare is a private healthcare company founded in 2010,

Specializing in Functional, Anti-aging (internal and external), General Medicine and Cancer.  The service offerings are to provide advice and treatment for the full spectrum of age-related needs:  from performance enhancement in early years, to health optimization and disease prevention in mid years, through to chronic disease and cancer survival in advanced years. 

We are now moving to a new place and expanding and looking for motivated, compassionate, caring, customer-service orientated people to join our friendly team.

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