AV Support/ Customer Services Officer (Ref: OAV352)
Thornstone Professional Services Limited
- Company Industries:Information Technology
Job Information
- Post Date:2018-02-20
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:Customer Service - Supervisor/Officer Hospitality / Hotel Services Support
Job Description
Client Description:
Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with business development, they are looking for their support team to provide on-site services to dedicated client.
Responsibilities:
- Provide on-site audio visual operational support and services to dedicated commercial clients (banking/ financial institutions/ large corporates) during office hours
- Coordinate, setup, test, and standby for client events including local presentation, video/audio/web conference
- Manage internal conferencing bridge to ensure scheduled point to point or multipoint conferences are connecting without issues
- Operate and maintain audio visual related facilities, perform daily proactive equipment check
- Respond to ad-hoc AV support requests and handle accordingly
- Coordinate with external vendors, regional support teams and end users on special event.
- Generate and compile data for support service reporting on a regular basis
Requirements:
- Tertiary educated in any disciplines with a minimum of 3 years’ working experience
- Previous experience in customer services, guest services, flight attendance, etc. is welcome
- Working experience in Desktop/ IT Support or Audio Visual is an advantage but not a must
- Strong communication and interpersonal skills to deal with different levels of end-users
- Good spoken and written English and Chinese (Cantonese and Mandarin)
- Team player, pro-active, strong self-motivation and enthusiastic
- Able to work independently and solve problems
- AV related training will be provided to successful incumbents
Application:
Interested parties, pls send your resume in MS WORD format by clicking Here OR Apply Now to complete the application.
Personal data provided by applicants will be used strictly for recruitment purpose only.
Company Info
At Thornstone, we convert knowledge into asset. Founded by a group of experienced human resources practitioners and recruiters from a variety of sectors, Thornstone is dedicated to provide a broad range of Human
Resources services to our clients, which are from Contingency recruitment, Contract Staff recruitment, Staff development to a pool of outsourcing services.
Contact
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