Key Responsibilities

• Provide support to data warehouse and BI and CIEM (Qlikview) Applications, and ETL processes
• Participate in integration testing and assisting in BI and application reporting
• Assist with coordination of reporting in BI and applications problems and issue resolutions
• Maintain and implement BI and CIEM (Qlikview) Applications platforms
• Perform monthly and year-end BI data validation and patching
• Perform monthly CIEM data loading and report generation
• Provide support to users by resolving incidents reported by Helpdesk
• Work with vendors and India/US support teams to resolve technical issues
• Document support processes and improve where necessary

Requirements

• Degree holder in Computer Science or related disciplines
• At least 5 years of relevant experience in data warehousing and ETL processes
• Hands-on experience in SQL, SSRS, SSIS, Qlikview, database/data processing concepts, dashboard development, Excel and any business intelligence reporting tools
• Must be a good team player, proactive and self-motivated
• Effective communication skills in English and Cantonese
• Ability to multi-task
• Experience in supporting applications in retail and marketing will be an advantage