IT Officer (Ref.: FAIT001)
Tchibo Merchandising Hong Kong LP
- Company Industries：Trading and Distribution
Job Information
- Post Date：2018-03-06
- Career Level：Middle
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：IT - Webmaster / SEO Support Technical / Functional Consulting
Job Description
Job Responsibilities
- Develop and govern the IT policy and compliance by getting consultancy from head office in Germany; To ensure IT services are compliant to our Service Level Agreement (SLA) within the framework of internal services management tool
- Advise on strategic issues, technology options and resources to management
- Design, maintain and manage all aspects of IT technical infrastructure and operations of HK and APAC offices
- Provide first level support, diagnose and resolve any issues regarding in-house system
- Perform daily help desk functions including service call handling, follow-up actions and coordination
- Assist in various administrative tasks including data entry, system setup, training coordination and audit execution
- Help to develop technical documents and user manuals
- Perform ad-hoc projects as assigned
- Collaborate with German Headquarter and Service Providers
Job Requirements
- Degree holder in Computer Science / Information Technology or related disciplines
- Minimum 6 years of relevant experience, preferably gained in sizable organization or MNC
- Good Knowledge of Windows server 2012 & 2016/Networking/Firewall/Microsoft Exchange Server/SharePoint/Proxy Server/MS office/Windows 10 and experience in ERP
- Experience in Web-based development including Java, JSP, C++, SAP, ASP.NET, VB.NET, MS SQL/Oracle
- Knowledge and practical experience in Information Technology Infrastructure Library (ITIL) processes
- Strong analytical skills with logical, independent and systematic thinking
- Fast learner with good problem solving skills
- Good interpersonal and communication skills
- Able to work independently with minimal supervision and meet deadline
- Fluent in written & spoken English and Chinese (Cantonese and Putonghua)
- Experience working in international environment
We offer attractive package including 5-day week, double pay, discretionary bonus, medical & dental insurance, travel allowance, etc. Interested parties, please send your CV with expected salary and availability, and by quoting reference number (FAIT001) in the subject by clicking "Apply Now". Candidates who are not contacted within 8 weeks should consider their application as unsuccessful.
Company Info
Tchibo Merchandising Hong Kong LP (www.tchibo.com.hk) is a sourcing, procurement and quality service company
for hardware and textile products serving the head office in Hamburg, Germany.
Tchibo GmbH (www.tchibo.com) is based in Hamburg, Germany. Founded in 1949 by Max Herz, the brand Tchibo has been synonymous with freshness
and quality in the coffee market for 70 years. Originally a coffee mail-order firm, it has evolved into an international company and operates in many more business sectors than the traditional selling of coffee. Over the years Tchibo has systematically expanded
its range and distribution paths, ensuring diversity and quality all over the world with its strong brands.
Today, as one of the largest German retailers, Tchibo operates 620 own shops covering a wide range of hardware products, textiles and coffee - over 500 of them with integrated
coffee bars. Besides its own stores, Tchibo products are sold via approximately 19,000 outlets at other retailers, supermarkets and on the Internet via the Tchibo online shop (www.tchibo.de). The company has an international presence with 350 additional
own shops in Austria, Czech Republic, Hungary, Poland, Slovakia, Sweden, Switzerland and Turkey. Tchibo has over 11,850 employees and an annual revenue of €3.15 billion (2018).
Tchibo offers its customers a unique and weekly-changing assortment of non-food products. Products are specially developed in regard to design, features, materials and packaging,
meet strict quality standards and are manufactured exclusively for Tchibo. The diversity of weekly themes over the course of the year ensures that there is something for everyone.
In addition, Tchibo is the world’s fifth-largest coffee producer and sells coffee brands such as Tchibo, Davidoff Café, Eduscho and Qbo. The company is market leader for roasted
coffee in Germany, Austria, Hungary and the Czech Republic and also exports coffee products globally, including China and Hong Kong.
Tchibo’s retail concept is unique in the market and has been very successful over the years.
Due to our rapid expansion, we are looking for high calibre candidates to fill up the following position:
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