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Senior IT Support Officer

Senior Citizen Home Safety Association

  • Company Industries:Charity/Social Services/Non-Profit Organisation

Job Information

  • Post Date:2018-03-05
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Network & System  Technical / Functional Consulting  

Job Description

Responsibilities:

  • žSupport the IT infrastructure both in cloud and on-premises
  • Implement and maintain a secure operating environment
  • Work collaboratively with teams, vendors and users to deliver assigned projects and tasks on schedule and to run daily operations smoothly
  • Perform routine administration tasks and services
  • Source and support of purchase requests and maintain contracts for procurement and IT services
  • Provide after-office-hour standby/ emergency support duties as and when required

 

Requirement:

  • At least 5 years working experience in IT technical support at a sizable organization
  • Degree holder in Computing Science or related disciplines
  • Experience in supporting an infrastructure built on Windows platform and HPE storage system as well as management of Information Security, firewall appliances and VPNs
  • Experience in deploying public cloud (Windows Azure/ HKT Enterprise Cloud) services
  • Familiarity with LAN/WAN/WiFi architecture, switching and routing run on Cisco platform
  • Proficiency in documenting systems
  • Knowledge in HPE storage products would be an advantage
  • A good team player, detail-oriented, self-motivated with good communication and interpersonal skills
  • Good command of both spoken and written Chinese and English

 

Remuneration packages will commensurate with qualifications and experience.  Interested parties please send application letter (please state the position applied) with full CV, expected salary, date available and contact number send email via clicking "Apply Now".

Information provided will only be used for the purpose of recruitment and selection within the Association and treated in strictly confidential.  Only short-listed candidates will be contacted. 

 

Company Info

Senior Citizen Home Safety Association (‘SCHSA’) was founded in 1996 as a non-profit charitable organisation with a self-financing model. Today it is one of the most established social enterprises in Hong Kong. SCHSA provides Care-on-Call Service, a comprehensive 24/7 support service consisting of emergency aid, integrated care, around-the-clock vigilance service, health management, and day-to-day living assistance. The Association also provides training and workshops to the elderly and their family and caregivers. In addition, SCHSA’s EasyHome Services provide at-home care to elderly consisting of elderly care, medical escort, house cleaning and rehabilitation services. SCHSA strives to enable elderly to age in place and lead quality lives independently. SCHSA innovates and leverages technology to deliver people-centric services.

We are looking for talented and passionate individuals who are interested in combining the challenge of running real businesses with the satisfaction of delivering tangible social impact and direct community engagement. We are open to strong candidates who consider this as their second career.

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