Helpdesk Support
Resources Explorer Limited
- Company Industries：Human Resources Management / Consultancy
Job Information
- Post Date：2018-02-19
- Career Level：Entry Level
- Location：Not Specified
- Salary：Salary provided
- Employment Type：Contract, Full Time
- Job Function：Support Application Specialist - Network Network & System
Job Description
Roles & Responsibilities:
Job Duties:
- Perform the system and jobs monitoring.
- Provide technical support services to internal users & external customers.
- Responsible for the system health check.
- Handle the hotline, service desk services and problem escalation.
- Prepare routine reports and documents of the supported IT Services.
Job Requirements
- IT support or relevant experience (Less experience and Fresh Graduate will be considered).
- Diploma / degree holder in Computer Science or related IT discipline.
- Basic PC troubleshooting skills would be an advantage.
- Good computer knowledge, communication skills and telephone manner.
- Good command of English and Chinese.
- Willing to work on public holidays & shift roster
- NO overnight shift is required
All data collected will be used for recruitment purpose only
Company Info
Resources Explorer Limited is an Executive Search and Selection company. We provide professional recruitment service and consultancy to both our valuable customers and candidates across the regions. We put our top priority in fulfilling our clients' strategic
needs and guiding people in their career development.
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