Job Description:

• Daily monitoring of the customer service department situation and report
• Resolve matter / discrepancies / follow up with China marketing department / customer enquiries
• Verification of sales report and provide support to the sales people
• Assist in the exhibitions in HK and overseas if required
• Coordination with shipping and accounts department
• Overall communications between HK and China marketing department

Requirement:

• Degree holder with 2-3 years full time working experience in Customer Service
• Work experience in the field of Silver Jewellery is a MUST
• Knowledge of jewellery software (JDB) system is more preferable
• Good communication and interpersonal skill
• Good command of spoken and written English and Chinese
• Good computer skills
• Candidates with less experience will be considered as Junior Customer Service Executive
• Less working experience would consider as Junior
• Immediately available is preferred

We are looking for the person who cares about their customer!

Interested parties please email us your resume attention to Ms. Chan with expected salary or visit our booth in Wanchai HKCEC Hall 1D - B18 during the Jewellery Show in 1 - 5 March.