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Assistant Manager, Customer Insights & Analytic

Aviva Life Insurance Company Limited

  • Company Industries:Insurance / Pension Funding

Job Information

  • Post Date:2018-02-26
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Marketing - Direct Marketing  

Job Description

Responsibilities

  • Lead and manage qualitative customer and brand research to understand consumer’s changing needs (e.g. interviews)
  • Manage qualitative UX research to understand consumer’s response to proposition and digital journey (e.g. prototype testing)
  • Lead data analysis of current digital marketing performance and marketing campaign optimization (e.g. Google Analytics, Google AdWords)
  • Manage the design and setup of analytics infrastructure and KPI dashboard reporting (e.g. Google Analytics, Google Double Click, Tagging, Data lake, etc)

Role requirements

  • Bachelor degree in marketing, digital, research, analytics or related fields
  • 7+ years’ experience in leading and conducting research, insights, and analytics
  • Proven experience in the end to end management of analytics and research setup and execution
  • Strong experience with relevant tools (e.g. Google AdWords, Google Analytics, Adobe Analytics, DoubleClick, programmatic, etc)
  • Strong analytical skills and data driven thinking
  • Financial services background welcome, but not mandatory. Marketing, digital, analytics agency background welcome
  • Good team player, experience in working with local and regional teams
  • Self-motivated and able to work under pressure
  • Excellent communication and interpersonal skills in English, Mandarin and Cantonese

Company Info

Blue, trade name of Aviva Life Insurance Company Limited

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