Customer Service Officer
LayerStack
- Company Industries:Others
Job Information
- Post Date:2018-03-07
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer Account Servicing
Job Description
Responsibilities:
- Handle phone-in and email enquiries on our services
- Follow up customer enquiries and pass the request to technical team where necessary
- Perform general clerical support to the customer service team
Requirements:
- Form 5 or above
- Fluency in Cantonese, Mandarin and English
- Familiar with various MS Office applications
- Customer service or help desk service in call centre is an advantage
- Good team player
Interested applicants please submit Resume, Cover Letter and expected salary with "LS-2037: Customer Service Officer" as the email subject
Company Info
With a strategically focus on Infrastructure-as-a-Service offerings with an innovative technical edge in fast paced product development, we have quickly grown to become one of the leading cloud service providers in Hong Kong. We have more than 15 years IaaS experience company, leverages hardware and networks to provide stable and high performance cloud service to assist our clients achieving their business objectives. Our infrastructure is providing reliable cloud environment based on Openstack redundant platform, which has led us to the creation of multiple solutions for the cloud deployment. Through datacenters in Hong Kong and Singapore, LayerStack offers Public & Private Cloud and Managed Server Solution to corporate, government agencies, and major listed companies across Asia Pacific.
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