Duties:   The appointee will assist the Head of Chinese Medicine Clinics and Pharmacies in overseeing and monitoring the operation of the School’s Chinese Medicine Clinics and Pharmacies. He/She will lead and motivate a team of support staff in daily operation, maintain a high level of customer service at the Chinese Medicine Clinics and Pharmacies, assist in devising, implementing and reviewing procedures for the smooth operation of the clinics and pharmacies, and budget planning and documents preparation. He/She will also handle enquiries, resolve customers’ complaints in a professional manner, organize training and staff development programmes for the clinics’ support staff, handle office administration and inventory management, co-ordinate clinical observations/internships of Chinese Medicine students in the clinic, collaborate with academic and administrative units in supporting School/programme events and other activities in relation to Chinese Medicine, and perform other duties as assigned by his/her superiors.

Requirements:  Candidates should have a Bachelor’s degree with at least 8 years’ relevant working experience at supervisory level.  The appointee should have strong leadership, effective organizational, interpersonal and customer service skills.  Excellent command of written and spoken English and Chinese (including Putonghua), creative problem-solving ability and critical thinking are essential. Relevant working experience in tertiary institutions or health care services will be an advantage.

Candidates with less experience will be considered for the position in the grade of Senior Executive Officer.

Terms of Appointment: Salary placement will be commensurate with qualifications and experience. The contract will normally be for 2 years with the possibility of renewal subject to review.  A contract-end gratuity (taxable) will be payable upon satisfactory completion of the contract.  Medical and dental benefits, annual leave and the use of sports and library facilities will be provided where applicable.  The School also provides staff development opportunities.

Applications:  Please send application quoting the reference number to the Human Resources Team, HKU SPACE, 7/F., T. T. Tsui Building, The University of Hong Kong, Pokfulam Road, Hong Kong.  You may apply online or download an application form at http://hkuspace.hku.hk/jobs or request one by fax (852) 2540 3271.

Closing Date for Applications:    29 March 2018

The information provided in an application will only be used for the purpose of consideration for appointment by HKU SPACE. Applicants not contacted within eight weeks from the closing date may assume that their applications are unsuccessful.  Unsuccessful applications will be kept for a maximum period of 6 months.