Branch Distribution & Services Department

Assistant Process Development & Product Support Officer (Job ID: 1749)

Responsibilities:

• To assist in refining branch operations process and workflow to improve business efficiency
• To assist in coordinating and liaising with relevant departments for branch operations process refinement and streamlining
• To work with relevant departments and external consultant to carry out documentation for products and services of the Department if needed
• To ensure all procedures are in compliance with all policies, rules, guidelines, requirements prescribed by regulators as well as the Bank
• To work closely with colleagues and vendors to support the tasks of the Department

Requirements:

• Post-secondary or above
• Minimum of 2 years’ experience in banking sector
• Good knowledge of retail banking products and services
• Good team player and high sense of responsibility
• Independent, self-motivated, and detail-oriented
• Proficiency in Excel, Word and PowerPoint
• Good command of both spoken and written English and Chinese

(Candidate with less working experience will be considered for the position of Process Development & Product Support Assistant)

Please apply online via the BEA Careers website at https://www.hkbea.com/html/en/bea-career-job-opportunities.html and search for the job. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.