Senior Customer Services Representative [Ref: SCSR(ES) 3
Hong Kong Housing Society
- Company Industries:Property Development
Job Information
- Post Date:2018-03-17
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Clerical / Admin Staff Others Social Services - Community / Non-profit Organization
Job Description
The Job :
- Assist in daily operation of the Elderly Lounge and organize indoor or outdoor activities.
- Handle customer requests and enquiries, conduct telephone survey and coordinate volunteer services.
- Liaise with tenants and assist training to volunteers to ensure smooth service delivery and support.
- Make regular home visits to elderly tenants in need and deliver brief psychosocial support.
- Carry out general office duties including clerical support and external delivery services.
- Outdoor work is required.
The Person:
- Matriculated OR 5 subjects obtained Level 3 or above in HKDSEE, including English and Chinese.
- Diploma in health or social science related disciplines an advantage.
- Minimum 3 years relevant experience, preferably with social service experience.
- Good manner, sociable and cheerful character with strong communication, interpersonal, organization and customer services skills.
- Able to work independently and interested in communicating with elderly people.
- Proficiency in MS Word, Excel, PowerPoint and Chinese Word processing.
Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: http://www.hkhs.com/online.recruit
Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.
You are welcome to visit our website www.hkhs.com to learn more about us.
Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. All personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.
Company Info
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