Key accountabilities

• Build and maintain strong relationships with existing and new clients
• Assist on processing sales orders and managing customer enquiries & applications

Responsibilities

• Follow up customer inquiries and service requests by Sales department by phone and email
• Secure all the related operation information matching customer expectation.
• Handle administrative work of the department
• Coordinate with internal departments for ensuring total customer satisfaction
• Regular review of working procedures and provide recommendations
• Perform ad-hoc tasks as assigned

Requirements

• Matriculants with at least 1 year working experience
• Fluent in both written and spoken English and Cantonese is required; Mandarin is preferable
• Good command of phone manner and customer service skill
• Applicants must be positive thinking, responsible, attentive to details with good communication and interpersonal skills
• Pleasant character with customer-oriented attitude
• Proficiency in MS office applications and Chinese word processing
• Fresh graduates with high potentials will also be considered