Responsibilities:

• Act as a shift leader of front desk and duty supervisor of the hotel;
• Responsible for on-day room sales and night audit management;
• Carry out room inspection for VIP;
• Supervise and ensure that all frontline staff provide quality services to hotel guests;
• Provide on the job training to Guest Services Officers and handle guests’ enquiries and complaints;
• Ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.

Requirements:

• Diploma holder or above in Hospitality Management or related disciplines is mostly preferred;
• At least 3 years experience in the role of Senior Front Desk Officer or Front Desk Supervisor;
• Possession of good leadership, presentation and organizational skills;
• Mature, detail-minded, people oriented with excellent interpersonal skill;
• Good command of both spoken and written English and Chinese.

Welfare & Benefits:

5-day work week (No. of rest days per month ranging from 8-10 days), Meal Allowance, Discretionary Bonus, Medical Insurance, Marriage Leave, Compassionate Leave, Training & Development, Team Building Activities and Recreational Activities, etc.

For more information about our Group, please visit www.butterflyhk.com .

We offer attractive remuneration package and excellent prospects to the successful candidate. Please send your detailed resume with current and expected salary via the below button: “APPLY NOW” or by fax to our confidential number: 8343 8271 or by post to 13/F, Yue Hwa International Building, 1 Kowloon Park Drive, Tsimshatsui, Hong Kong (Attention to Human Resources Department). *MUST quote the Job Title with Employer Ref. No. in your application.

(Data collected will be used for recruitment purposes only)