TIC Design is seeking a Customer Service & Administration Executive / Officer.
We offer a contemporary, relaxed and friendly workplace, a five day work week and an above average compensation.

Job Descriptions:

• Handle customer' enquiries, requests and complaints by online platforms, email and phone
• Online shop orders follow up , delivery arrangement including monitoring,
  tracking of shipments and advising customers on the shipment status
• Communicate internally and externally regarding orders and transportation needs and prepare import/export documentations.
• Random stock quality checking, keeping and update inventory control report
• To handle daily administration, CS, logistics and ad hoc assignments
• To liaise the internal & external parties of various projects and prepare reports
• Provide market research, update and analysis of company project
• Handle petty cash and expenses record and prepare monthly reports
• To build up and maintain good filing system and keep accurate records for the
  operation procedure, reports & documents
  
  

Job Requirements:

• F.7 or above / Certificate or Diploma holder in business administration or related discipline with at least 3 years or above customer services experience.
• Good communication skill, well-organized, self-motivated, teamwork spirit and outgoing characters, responsible and able to work independently are preferred
• Good command of spoken and written English & Chinese (Cantonese and Mandarin)
• Well versed with PC applications like MS Word, Excel, PowerPoint & Chinese Word Processing, proficiency in Excel Function (i.e. v-lookup, pivot table) is preferable
• Candidate with accounting, logistics and administration experience will be an advantage.
• Immediately available is preferred

We offer competitive remuneration package to the right candidate.
Please state the job title in the Subject of the application email and send the resume with current with expected salary to our HR Department. 

*All personal data collected will be kept strictly confidential and used for recruitment-related purpose only.