Customer Service Officer
MEX Fintech Limited
- Company Industries：Financial Services
Job Information
- Post Date：2018-03-20
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time
- Job Function：Call Centre Customer Service - Supervisor/Officer Hospitality / Hotel Services
Job Description
Attractive Basic Salary + Discretionary Bonus will be offered to the right talent
To cope with the expansion of the company, we are looking for energetic team players and service enthusiasts to join our Hong Kong team.
Job Description:
- To handle customer inquiries and service request through emails and phone calls.
- Keep records of customer interactions, process customer accounts and file documents, transfer to relevant departments.
- To liaise with various departments on case investigations and follow up actions
- Other ad-hoc project will be assigned
Qualifications:
- Diploma holder or above
- Good communication and interpersonal skills.
- Good in English and Chinese (Cantonese and/or Mandarin).
- Fresh graduated will be considered
Visa Sponsorship will be provided
If you are ready for the new challenge, please send your resume by clicking “Apply Now”.
Data collected will be kept confidential and used for recruitment purposes only.
Company Info
MEX Fintech of Hong Kong is part of the MultiBank Group. MultiBank Group is a market leader in online financial derivatives industry provides services in over 90 countries worldwide.
MultiBank Group Introduction
MultiBank was established in California, USA in 2005. We maintain offices worldwide including but not limited to Sydney, London, Los Angeles, Beijing, Frankfurt, Barcelona, Vietnam, Hangzhou, UAE, Cyprus, Vienna, and others, with forthcoming expansion in Indonesia and the Philippines.
Our group is heavily regulated worldwide by the Australian Securities and Investment Commission (“ASIC”), the Federal Financial Supervisory Authority (“BaFin”) of Germany, the Tianjin Financial Government of China (“TFG”), the National Securities Market Commission (“CNMV”) of Spain, the Financial Market Authority (“FMA”) of Austria, the Financial Services Commission (“FSC”) of the BVI, the Cayman Islands Monetary Authority ("CIMA") and others.
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