Responsibilities:

• Provide professional insurance advice and good customer service to high net-worth clients
• Adhere to operating guidelines, work within their delegated authorities and meet departmental SLA targets
• Resolve the case straight away
• Achieve team's KPI and drive for improvement
• Involved in ad hoc projects

 Requirements:

• Minimum 2 year working experience in insurance or financial industries
• Experience in complaint handling in insurance industry
• Good analytical and problem solving skills
• Excellent Mandarin speaking skill will be a must
• With IIQE papers 1, 2, 3 and 5

 Application:

• Interested parties please provide full resume with current and expected salaries together with availability
• All information collected will be kept for a period of 24 months and will be used for recruitment purpose only
• We regret only shortlisted candidates will be informed