FWD spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore and Vietnam, offering life insurance across its markets. In Hong Kong, FWD also provides general insurance, employee benefits, pension and financial planning services. FWD’s strategic focus is to leverage technology to create fresh customer experience, deliver easy-to-understand products, and achieve its vision to become the leading pan-Asian life insurer that changes the way people feel about insurance.

FWD is the insurance business arm of investment group, Pacific Century Group. The life insurance and general insurance operating entities of FWD Hong Kong have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 487,000 customers with over 600+ staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job:

• Handle Life, Accident and Hospitalization Claims including claim registration, assessment, payment and correspondence preparations
• Process claims in compliance with company service standards and department goals
• Maintain claims record and filing system in accurate, tidiness and well-organized manner
• Handle claim enquiries from internal department, advisor and customers
• Liaise with hospitals, doctors and claims investigators for following-up medical reports
• Assist Manager in preparing regular claims reports and analysis
• Assist Manager in co-ordinating team functions
• Handle any other duties / project assigned by Manager

The Person:

• University graduate, fresh graduate is also welcome
• Holding qualification of LOMA, ICA is preferable
• PC knowledge. Familiar to MS Office including Word, Excel, PowerPoint application etc.
• Good command of spoken and written English
• Good interpersonal and communication skills

• Pleasant, proactive and team player

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.