Responsibilities

• Provide professional consultation, such as introducing course details and proposing suitable course packages, to prospective customers
• Monitor students’ progress, & communicate with customers to retain a clear understanding of their needs, as well as to maintain good customer relationship
• Manage the center’s class schedule to best satisfy students and teachers
• Handling walk-in inquiries, calls, and customer follow-ups
• Maintain the center’s and classrooms’ appearance as well as completeness to ensure a smooth working and teaching environment
• Provide assistance to teachers when needed
• Supervise and train fresh staff on course details, administrative procedures, etc.

Requirements

• Form 7 graduate or above
• Well-mannered, and possess effective communication and interpersonal skills
• Confident, cheerful and proactive with a positive attitude
• Able to multi-task & work under pressure
• Possess a detail-oriented mind with excellent problem-solving skills
• Computer literate, especially in Microsoft Office (Word & Excel)
• Fluent in Cantonese and English, Mandarin is an advantage