Training Officer

Job duties:

• Design, organize and deliver in-house training and development programs for our frontline staff, such as communication skill, customer services etc.

• Implement and conduct on-site training and field coaching for our frontline staff ;
• Evaluate training effectiveness and service performance of staff.
• Organize Training need analysis.

Requirements:

• At least 2 years’ solid training experience such as delivery of sales and customer services training;
• Degree holder in Human Resources Management, Training & Development or Health related disciplines are preferable;
• Strong in planning, organizing and designing training programs;
• Good facilitation, presentation skill & communication skills;
• Energetic, outgoing, self-motivated, hardworking & detail-minded;
• Good command of spoken and written English and Chinese;
• Proficient in MS Office, Excel, Powerpoint & Chinese Word Processing.