IT Technical Support
China Aircraft Leasing Limited
- Company Industries:Financial Services
Job Information
- Post Date:2018-03-23
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Hardware Support Network & System
Job Description
Responsibilities:
- This role will be reporting to IT Manager;
- Providing day-to-day technical support and help-desk services to users;
- Installing and configuring Microsoft Window for PC;
- Installing and configuring Smart Phone for users;
- Providing front line support for email, Desktop, Laptop, Smart Phone, IT equipment issues;
- Working with service vendors making sure vendor deployments and deliverables meeting the requirements;
- Maintaining internal PC, Smartphone, window software and applications software licenses and inventory;
- Assisting project implementation, like office relocations, window applications deployment;
- Diagnosing hardware/software faults, assisting to resolve or reporting to 2nd line support;
- Logging users queries and issues, assisting to resolve or reporting to 2nd line support;
- Supporting sales meeting and conference setup; and
- Perform ad hoc duties when required.
Requirements:
- Diploma or above in Computer Science or related discipline;
- Minimum 2 years IT user support / administration experience;
- Solid experience in help-desk support, virus and spam control, Servers, Laptop, desktop, Smart Phone, PC disaster recovery and data migration;
- Good PC knowledge;
- Good communication and interpersonal skill;
- Self-motivated, positive and customer focused attitude, able to work under pressure;
- Able to work independently, effectively managing competing priorities and working to deadlines;
- Good command of English and Chinese, both spoken and written; and
- Immediate available is highly preferred.
Company Info
With presence in Hong Kong, China, Ireland and France, China Aircraft Leasing
Company Limited (CALC) is a fast growing, dynamic and highly dedicated China-centric aircraft leasing company that offers innovative leasing and fleet financing solutions to airlines
and other aircraft operators.
Please visit us at www.calc.com.hk for more information about our company.
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