IT Service Desk Support Officer (Station in KL Malaysia)
IT - Partners Limited
- Company Industries：Information Technology
Job Information
- Post Date：2018-03-23
- Career Level：Entry Level
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Support Others
Job Description
Job Responsibilities:
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Provide IT help-desk support services
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offer first level and second level support for problem solving
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Manage and track helpdesk calls using the ticket management system until tickets resolved
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Provide end-user support and installation of desktop, laptop and smartpho
- Liaise with vendor for IT related equipment maintenance and / or procurement
Job Requirements:
- Diploma or above in Computer Science/Information Systems Management or related discipline
- Minimum 1 year of solid experience in helpdesk or end-user support role
- Hands-on experience in Microsoft AD, DHCP, DNS, Exchange, Sharepoint, Hyper-V and VMWare
- Professional certificate of MCTS/MCITP is an advantage
- Proactive and self-motivated team player with good interpersonal skills
- Station in Kuala Lumpur, Malaysia
We offer 5-day work, bank holidays, medical insurance, excellent career prospects & attractive remuneration to the right candidate.
Note: The Information will be treated in strict confidence and solely used for recruitment purposes.
Company Info
IT-PARTNERS LIMITED was founded in 1996 with specialization in building network infrastructure and offering IT security solutions to a variety of customer base derived from financial, industrial, retail and services sectors. One of the business of IT-PARTNERS is recruiting IT professionals for our clients which major in bank and government sector. To cope with our fast expanding business, we are now looking for bright, motivated and highly energetic candidates to fill up the position at our Hong Kong head office.
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