Customer Service Officer (Insurance Broker)
MoneyHero Global Limited
- Company Industries:Financial Services
Job Information
- Post Date:2018-03-27
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Customer Service - Manager Insurance Agent / Broker Account Servicing
Job Description
Your Responsibilities:
- Answer customer enquiries via phone or in writing
- Generate customer feedback reports
- Update and maintain the customer database system
- Provide administrative and clerical support
- Perform other ad-hoc duties as required
- Develop new/existing customers to generate business for the company.
- Coordinate with teammates to provide timely and quality services to our customers
Your Profile:
- Minimum 2 years working experience in customer service, familiar with Insurance is a must.
- Qualify as a Technical Representative under the regulations set forth by the HKCIB or PIBA by having passed the required IIQE papers.
- Good customer service and communication skills.
- Customer focused, positive attitude, self-motivated and willing to learn.
- Proactive, detail-oriented and able to work under pressure in a dynamic and changing environment.
- Fluency in Cantonese and English, in writing and speaking
- Familiar with various database software, especially MS Excel
What we offer:
- Great working environment with colleagues from all over the globe.
- Flat hierarchy within an energetic and highly motivated team.
- Modern and spacious office in the heart of Hong Kong with an amazing harbor view
- Opportunity to take on responsibility from day one in a fast growing and global company
- 5-days work week with attractive salary, 14 days annual leave, medical insurance and good career opportunities.
Apply:
Please send an email with your resume, availability and motivation behind your application.
Company Info
MoneyHero is Hong Kong's largest and most popular digital personal finance platform, powering 100,000+ applications for financial products monthly and reaching 70% of the city's working population. Part of Hyphen Group, a leading fintech in Greater Southeast Asia with operations in six markets, including Hong Kong, Malaysia, the Philippines, Singapore, Taiwan, and Thailand, we work hard and play hard while on a mission to empower healthier financial lives for Hongkongers and to build the future of finance.
MoneyHero網上個人理財平台深得港人支持,聲譽卓著,規模為全港第一。每月有超過100,000名用戶經MoneyHero網站申請金融產品,瀏覽人數更覆蓋全港70%勞動人口。我們以成就港人達至穩健財務未來為使命,致力凡事做到最好,同時主張「專心工作,盡情玩樂」!MoneyHero為大東南亞領先金融科技集團Hyphen Group旗下品牌。Hyphen Group業務遍布六大市場,包括香港、馬來西亞、菲律賓、新加坡、台灣、泰國。
Position | Company | Location | Update |
---|