Job Responsibilities:

• Process new ad-hoc charter & emergency requests, prepare the quotation to internal stakeholders, communicate internal parties, customer and service providers, , issue contract, perform customer order and arrange operational and financial issues together with the department’s administration
• Schedule flight for charter and small charter flights, as well as for On-Board-Couriers, communicate the flight schedules and possible schedule changes with all parties involved
• Monitor the flight preparations of the carriers and coordinate operational requirements with the respective Panalpina offices and origin as well as destination airports
• Monitor and report the flight following of the on board couriers, make sure the pick-up, deliveries and customs clearances are arranged as per local laws and requirements
• Create recovery scenarios in case aircrafts, shipments or On-Board Couriers get stuck
• Create outgoing invoices in a timely way
• Maintain and keep the relevant databases up to date such as quote statistics, airline contacts etc.
• In average every second weekend on weekend shifts with respective compensation through day off

Job Requirements:

• Degree holder with at minimum 8-10 years of relevant  sales experience in freight forwarding
• At least 3 years of extensive experience of driving business in a complex matrix environment
• 5+ years exposure to selling adhoc Charters
• Functional know how on aviation traffic right regulations, cargo aircraft technical parameters(all weight classes), aircraft fleets of cargo carriers and worldwide customs regulations import/export in regards to On-Board-Couriers
• Remains flexible on change in the Duty Roster
• Excellent interpersonal and communication skills
• Strong network and relationship building capabilities
• Negotiation & Persuasion Skill
• Ability to work under pressure and deal with tight dead lines
• Fluency in both spoken and written English and Chinese (Mandarin + Cantonese)
• Willingness to travel

We offer attractive salary and fringe benefits including free shuttle bus from Kwai Fong/Mei Foo to Kwai Chung Container Terminal to the right candidates.  Please email your full resume with date available, present and expected salary to cv.hkg @panalpina.com.