Customer Service Officer (Admin. Support) (Ref.: JDB/BMW/CSOAS/20180404)
BMW Concessionaires (HK) Ltd
- Company Industries:Motor Vehicles
Job Information
- Post Date:2018-04-04
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Clerical / Admin Staff Customer Service - Supervisor/Officer Others
Job Description
Job Responsibilities:
- Handle customer complaints
- Maintain proper records of customer feedback
- Uphold database accuracy
- Prepare reports and analysis on a regular basis
- Coordinate & execute departmental projects
- Prepare correspondence and perform administrative tasks
- Any other ad hoc duties as assigned by supervisor
Job Requirements:
- HKCEE / DSE or above
- Minimum 1 year’s customer service experience
- Good command of both written and spoken English and Chinese
- Fluent spoken of Putonghua is an advantage
- Mature and people oriented with excellent interpersonal skill
- Proactive, independent and detail-minded; can work under pressure
- PC literate in Word & Excel & PowerPoint
We offer:
- Annual Bonus
- Attendance allowance
- 5-day work per week
- Structured on-the-job training program
- Medical coverage
- Bank Holidays
We offer a competitive remuneration package and excellent career development opportunities to the right candidate. Interested parties please send your full resume quoting job reference number with present and expected salary and date of availability via e-mail to [email protected] simedarby.com.hk.
For more information about us, please visit our website: http://www.bmwhk.com
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.
A Member of Sime Darby Group
Company Info
Sime Darby Motors is the automotive arm of Sime Darby Berhad under Sime Darby Group. With over 100 year of experience, Sime Darby Group
is one of the leading multinational conglomerates in Southeast Asia. The Group operates in 18 countries and territories across the Asia Pacific. It has always been at the forefront of delivering sustainable futures, bringing development and growing value to
our stakeholders.
BMW Concessionaires (HK) Limited is the sole importer and distributor of BMW cars / motorcycles and MINI cars in Hong Kong and Macau.
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